4 Ways Mobile Workers Can Stay Motivated

Thursday May 19, 2016

What does the future hold for your business? This is the kind of question that keeps business owners up at night.

Obviously, there are numerous factors influencing the trajectory of your business and the larger economy. For instance, the U.S. mobile workforce is expected to reach more than 105 million by 2020. It’s increasingly common for companies around the globe to not only offer but actively promote a mobile workforce through the use of remote teams, freelance employees and talent whose core responsibilities require them to be on the road for 75 to 90 percent of their time.

You have to be able to manage expectations and ensure everyone adheres to the same work ethic and protocols, regardless of their proximity to the central office. Most of all, today’s businesses have to facilitate a productive workforce, which means ensuring each and every team member is motivated to perform at the highest possible levels.

4 Strategies to Keep Mobile Employees Engaged

Maintaining productivity when you’re trying to manage a mobile workforce is one of the greatest challenges of today’s business environment. In spite of the numerous studies assuring employers that remote workers are more industrious than their office-bound counterparts, there are far fewer articles providing airtight ways to manage and motivate off-site employees.

To help navigate this challenge, the following are ways to maintain engagement among your mobile workforce:

1.Create a shared, business-day structure

One of the biggest advantages of a mobility for your workforce is flexibility. Remote workers are typically given the benefit of the doubt when it comes to creating a schedule that works for them. However, you run a risk of employee burnout if you don’t establish a shared structure that remote workers can adhere to. In other words, encourage mobile workers to work within business hours so they don’t find themselves working all hours of the day.

2.Stay connected and communicate

It’s easy for remote workers to become disconnected from their colleagues when they’re working on the road, at home or at on-site client visits. Recent growth in easily accessible and affordable (and many times free) communication platforms makes it possible for workers spread across the globe to stay in touch. For instance, Skype, Evernote, Asana and DivvyHQ all serve different purposes in helping employees in different locations collaborate on projects. Skype is obviously a great way to speak face to face, but Evernote is another tool to share information between teams. Similarly, Asana and DivvyHQ are both resources to help effectively manage projects.

3.Give them access to technology they need

While some companies may make the claim that remote workers simply need a computer and an Internet connection, the realities of mobile employees demand much more. For instance, Computer Weekly suggested that it’s important for employers to provide staff with access to a robust customer relationship management software system. Especially for sales professionals who spend much of their time on the road, a high-quality CRM platform can often be the difference between a productive and meaningful client visit or just a phone call. The wheels often come off a business when workers aren’t able to share mutually-beneficial information about clients. The negative repercussions on product development, marketing and sales can be huge.

4.Use tools to manage and track productivity

Although you should trust your mobile workforce will consistently perform at a high level, it’s important for the sake of your business to keep track of productivity. An article for AllBusiness.com highlighted the utility of quality-monitoring tools. These can range from applications that run on a remote worker’s computer that keep track of time spent logged in and work. Alternatively, there are timesheets that remote workers can fill out that not only gives them an idea of their own productivity but also helps them understand how they’re allocating their time and efforts. Using these tools will let employees know whether they’re meeting, exceeding or falling below expectations, enabling you to have a useful discussion with them.

Do Your Research

Your business will have to look into its workforce’s needs to discover what strategies will be most effective. Whether your on-the-road employees need specific mobile apps to get the job done or security features to keep information safe, it’s critical you invest in the right resources.

Cartridge World has developed a portfolio of products, services and solutions that address the needs of today’s businesses with both onsite and offsite employees.