B2B Customers Save Time & Money

Tuesday, September 25, 2012

“Every business needs ink and toner. It’s used to print invoices, menus, proposals and paychecks,” said William Swanson, Chief Executive Officer for Cartridge World North America. “We’ve been in the replacement ink and toner business for 20 years, and can help companies save 30-40 percent on their printer cartridges. During the three-year life of a printer, a business can save $3,000 to $5,000 per machine.”

“What’s exciting for businesses today is that Cartridge World is offering new ways to help save time and money,” explains Swanson. “This year we launched a new printer promotion, where businesses can buy, lease or even qualify for a free printer from us.” He adds that they also simplified ordering processes for office managers. “Cartridge World offers a web-based system that lets customers order printer supplies with the push of a button.” 

Today, business customers can access their Cartridge World accounts from any laptop, computer or web-enabled phone to place an order, change an order or request a quote. The system tracks contact information and history. Free shipping and delivery dates can be confirmed. Plus, customers can be billed via invoice, reducing credit card transactions. It can all be accessed by clicking a button that’s placed on a computer screen.

Earlier this year, the company also announced Cartridge World Express™, a mobile service, to reach business customers. “We’re looking to serve business customer needs, wherever they are,” adds Swanson.A specially designed van can come right to business customers’ doors and deliver 400 ink and toner products and Cartridge World’s famous satisfaction guarantee.

The retailer’s services have greatly grown over the past 20 years. “Cartridge World is a leader in the $80 billion printer ink and toner industry, with 600 stores across the United States and Canada and a presence in more than 50 countries,” says Swanson. “Our goal is to be a one-stop shop to help office managers meet their office printing needs. Best yet, our products are 100 percent guaranteed.”